Winning Instructions with a Hip:

The introduction of Hips will transform the valuers’ presentation. There will almost certainly be a shortage of valuations in the second half of 2007 and vendors are likely to see more estate agents before they decide which one to instruct. The quality of the valuers’ selling presentation will therefore be crucial to the success of your business. We would therefore urge you to send all your valuers on this course as soon as possible.

For:

Valuers of all levels of experience (0-30 years)

You will learn:

• How Hips will affect the housing market
• How to obtain more valuations in a post Hip environment
• How to prepare for the valuation appointment
• How to structure the valuation appointment
• How to build a rapport and establish the clients real needs
• How to get the property on at the right price
• How to answer the client’s unspoken question “why should I instruct you?”
• How to close on the first visit
• How to overcome objections like “I will think about it”
• How to sell the Hip
• How to price the Hip
• How to obtain higher fees
• How to cross sell conveyancing, Financial services and Home condition reports
• How to avoid compliance problems

Selling Property with a Hip:

The introduction of Hips will fundamentally alter the process for selling a property. Under the new regime there will be a delay of 2-3 weeks between winning the instruction and commencing the marketing campaign. This will have far reaching effects on estate agency working practices. This course will help to ensure that your staff are prepared for the new regime.

For:

Directors, Managers, Negotiators, Support Staff and anyone else who registers applicants and is involved in the sales process.

You will learn:

• How Hips will affect the housing market
• How to make the best use of the time before marketing is allowed
• How to register and qualify new applicants
• How to grade and prioritise new applicants
• How to get more business from advertisements and board enquiries
• How to get more viewings, valuations, financial sevices and conveyancing leads
• How to manage your mailing list
• How to conduct an accompanied viewing
• How to conduct an open house
• How to obtain more offers
• How to conduct a sealed bid competition
• How to handle fee enquiries
• How to handle rude and angry people
• How to avoid compliance problems

When should we attend these Courses?

We would urge you to attend these courses as soon as possible. The introduction of Hips will require your staff to make massive changes in their working practices and it takes people time to adapt to changes on this scale.

We are anticipating unprecedented demand for these courses and places will be sold strictly on a first come, first served basis. We have a limited number of places available and once the courses are sold out we may not be able to run any further ones. We would urge you therefore to book your places as soon as possible.