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IN COMPANY COURSES
If you have more than 10 people to train then an in company course might be more a cost effective solution. In addition to the courses shown on the previous page we offer a wide range of other courses on an
in-company basis only. These include:
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Surviving the Downturn - for Negotiators
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Surviving the Downturn - for Valuers
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Surviving the Downturn - for Managers
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Essential Selling Skills for Lettings Agents
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Winning Lettings Instructions
For course content, please go to the Open Course section
The following courses are available exclusively on an in company basis:
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Introduction to Estate Agency
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Negotiating Offers and Progressing sales.
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Winning Instructions
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Managing for Success
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Maximising Income from Financial Services.
- Essential Selling Skills for Financial Advisers.
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Marketing for Success
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Time for Success
INTRODUCTION TO ESTATE AGENCY
This course will give staff the skills, knowledge and confidence that they need to become more successful estate agents. We will look at all the different types of enquiry that staff have to deal with during a typical week and show them how to achieve more viewings, more valuations and more financial services referrals from each call.
For: Negotiators with less than twelve months experience and those wishing to update their sales skills.
You will learn:
How to create an outstanding impression.
How to build rapport with almost anyone.
How to register and qualify new applicants.
How to handle enquiries from advertisements and boards.
How to sell more viewings, valuations and FS referrals.
How to conduct an accompanied viewing.
How to handle fee enquiries.
How to handle rude and angry people.
How to comply with the new HIP legislation.
NEGOTIATING OFFERS AND PROGRESSING SALES
This course will help you to convert more instructions into sales - particularly those that are over-priced or sticking on the market for some reason. During the afternoon session the tutor will take a good hard look at the sales progressing process and show you what to do to solve most of the common problems that arise.
For: Branch Managers, Negotiators and anyone else who is involved with negotiating offers and progressing sales regardless of their level of experience.
You will learn:
How to encourage more offers.
How to qualify buyers.
How to sell an offer to the vendor.
How to persuade a purchaser to increase their offer.
The key principles of successful negotiation.
How to achieve a win win outcome.
How to overcome all the most common mortgage problems.
How the conveyancing process works.
How to overcome all the most common legal problems.
How to comply with the new HIP legislation.
WINNING INSTRUCTIONS
Many thousands of valuers have benefitted from this course during the last fifteen years. The course will transform your current sales presentation and help you to convert more valuations into instructions and achieve significantly higher fee levels.
For: Branch Managers, Valuers and Negotiators of all levels of experience (0 - 30 years+).
You will learn:
How to build rapport and identify the clients real needs.
How to get property on at the right asking price.
How to answer the clients (unspoken) question Why should I instruct you?
How to close on the first visit.
How to overcome objections like Ill think it over.
How to achieve higher fees.
How to comply with the new HIP legislation.
NB: This course is also suitable for lettings agents.
MANAGING FOR SUCCESS
(Effective Business Planning and Branch Management)
However successful your business is already, there is always another level to take it to. During this very full day Adam Walker will cover the key skills necessary to be an outstanding manager, and help you to come up with a detailed business plan to take your business to the next level.
For: Proprietors, Directors and Branch Managers with 0 - 30+ years of experience.
You will learn:
How to be an outstanding manager.
How to be an inspiring leader.
How to set goals that inspire people.
How to motivate your team.
How to delegate work.
How to take people to task.
How to create a structured business plan.
MAXIMISING INCOME FROM FINANCIAL SERVICES
Some estate agency businesses generate more than a third of their total income from financial services. Others earn just a few hundred pounds a year. This course will explain how the most successful businesses go about maximising their income from financial services, and show you how to increase yours.
For: Partners, Branch Managers, Negotiators and Financial Advisers of all levels of experience
(0 - 30 years).
You will learn:
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Why financial services are so important.
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Who to ask about financial services.
- When to ask about financial services.
- How to ask about financial services.
- How to overcome objections such as "it's all sorted out".
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How to sell non-mortgage related policies to an estate agency client bank.
ESSENTIAL SELLING SKILLS FOR FINANCIAL ADVISORS
This course will show financial advisers how to convert more leads into mortgage appointments and how to convert more mortgage appointments into sign ups.
For: Financial advisers, and mortgage advisers.
You will learn:
- How to prioritise your leads.
- How to improve your conversion ratio of leads into appointments.
- How to establish the clients needs.
- How to identify the unique selling points of your service.
- How to deal with objections such as "I'll think it over".
- How to deal with price objections.
- How to get client referrals and non mortgage related business
MARKETING FOR SUCCESS
Marketing is one of the biggest expenses for most estate agency businesses. This course will show you how to get far better value from your advertising and marketing budget by generating more enquiries from both vendors and purchasers.
For: Directors, Managers, Negotiators and anyone else who is involved in marketing and advertising.
You will learn:
TIME FOR SUCCESS (Effective Time Management)
Why do so many talented people achieve so little when others with less ability achieve so much more? It's the way they use their time. We are all given the same 24 hours in every day. The way in which your staff use theirs will be the single most important factor in determining their level of success. This course will show your staff how to achieve a dramatic increase in their productivity by using their time more effectively.
For: Directors, Partners, Managers, Negotiators, Financial Advisors and anyone else who wants to be able to use their time more efficiently.
You will learn:
Why "To Do Lists" do not work.
The difference between activity and achievement.
How to set goals that really motivate you.
How to divide your goals into categories.
How to maintain the work/life balance.
Why you must learn to delegate.
Twenty proven time management strategies.
How to handle interruptions.
How to find real fulfillment from your success.
Courses can also be written to suit your specific requirements. Please call 01923 334881 for details. | 
