This will be my last article about surviving Covid-19 and I have saved the most important topic for last. That topic is the importance of strong leadership. For many years, I devoted a section of my management training course to the importance of good leadership. I started the topic with a syndicate exercise. I asked…

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I hesitate to write anything about the impact of Coronavirus. It is by far the worst thing that has happened to the world in my lifetime and the enormity of the situation and the impact that it is having on people’s lives is terrifying. The debate that is about to commence across the world will be…

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Sadly it looks as if Coronavirus may bring tragedy to some UK families but its financial impact could be very serious for many more so what can you do to prepare your business for it? Twenty five years of consultancy experience has taught me that when extraordinary events occur it is the businesses that prepare…

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The pandemic has affected different people in very different ways. Sectors such as hospitality have been hit incredibly hard and many thousands of people have lost everything they own through no fault of their own. Other sectors including estate agents, letting agents and indeed business transfer agents have continued to trade very well and those…

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People ask me how I think the housing market will be next year about twenty times a day at the moment so I’m going to break the habit of a lifetime and answer the question. So, here we go. I think the market in 2021 will be similar to the market that we had in…

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Oh for some certainty

At this time of year I am usually busy helping my consultancy clients to prepare their financial targets for next year. But at the moment there is so much uncertainty that this is almost impossible to do. On the lettings side, good managed letting businesses have hardly been affected by the pandemic at all so…

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My previous articles on Coronavirus have focused mostly on how to maintain your income. So, the focus of this article will be how to make savings in your running costs with a particular focus on using Prop Tech. Covid-19 has made many companies completely reassess the way that they use Prop Tech and it is…

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BLOG Has COVID Killed Customer Service Levels? Jul 12, 2021 My beautiful dog died last week. He was old and frail and riddled with arthritis but nothing can prepare you for the loss of a much-loved pet. The only consolation is the realisation that the only way to avoid the pain of losing a dog…

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Well, hallelujah, you are allowed to open your office, your bank balance is looking good and your business has survived the virus. Or has it? Unfortunately, it is still too soon to say. Let’s consider this example of a small business that usually banks £480,000 per year, half from sales and half from lettings. John…

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The recent Pie survey showed that 57% of people who work in the property sector think that it is too soon for agents to return to work. However, most estate agency business owners are delighted that they have been allowed to reopen their businesses. Nevertheless there will be many obstacles to overcome before business can…

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